Privacy Policy

Last updated: 2026-05-29

Privacy Policy

Last updated: May 2026

At OTT24x7 ("we", "us", or "our"), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. By using our website ott24x7.com, you agree to the terms of this policy.

1. Information We Collect

We collect the following types of information when you use our services:

  • Personal Identification Information: Name, email address, phone number, and billing address provided during registration or purchase.
  • Order Information: Details of products purchased, transaction amounts, and order history.
  • Payment Information: We do not store your full payment card details. Payments are processed securely through trusted third-party payment gateways.
  • Technical Data: IP address, browser type, operating system, and pages visited — collected automatically through cookies and analytics tools.
  • Communication Data: Messages, emails, or chat transcripts when you contact our support team.

2. How We Use Your Information

We use the information collected to:

  • Process and fulfill your orders and deliver purchased products.
  • Send order confirmation, delivery updates, and support responses.
  • Prevent fraud, unauthorized access, and ensure platform security.
  • Improve our website, services, and user experience.
  • Send promotional offers or newsletters (only with your consent).
  • Comply with legal obligations and resolve disputes.

3. Sharing of Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with:

  • Payment Processors: To securely handle your transactions.
  • Service Providers: Trusted partners who help us operate our website and deliver services (e.g., email delivery, analytics).
  • Legal Authorities: When required by law, court order, or to protect our legal rights.

4. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze traffic, and personalize content. You can control cookie settings through your browser. Disabling cookies may affect some functionality of our website.

5. Data Security

We implement industry-standard security measures including SSL encryption, secure servers, and access controls to protect your personal data from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, including legal, accounting, or reporting requirements. You may request deletion of your account and data at any time by contacting us.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your personal data (subject to legal obligations).
  • Opt out of marketing communications at any time.
  • Lodge a complaint with a relevant data protection authority.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to read their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a child has provided us with personal data, we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: [email protected]
Website: www.ott24x7.com