Contact Us
Last updated: 2026-05-29
Contact Us
We are here to help! If you have any questions, concerns, or need assistance with your order, please feel free to reach out to us through any of the following channels. Our support team is available to assist you promptly.
Get in Touch
| 📧 Email Support | [email protected] |
| 💬 WhatsApp Support | Available via the chat icon on our website |
| 🌐 Website | www.ott24x7.com |
| 🕑 Support Hours | Monday to Saturday — 9:00 AM to 8:00 PM IST |
Before Contacting Us
To help us serve you faster, please have the following information ready when you contact us:
- Your registered email address or order ID
- The product name you purchased
- A brief description of your issue or query
Response Time
We aim to respond to all queries within 2–6 hours during business hours. For urgent issues, WhatsApp is the fastest way to reach us.
Order Issues
If you face any issues with your order delivery, product activation, or account access, please contact us immediately with your order details. We will do our best to resolve the issue as quickly as possible.
Thank you for shopping with OTT24x7. Your satisfaction is our priority!
