Refund Policy
Last updated: October 2026
This is the refund rule for OTT24x7. It replaces any older β7 dayβ or βmoney backβ wording on the shop.
When a refund is available
A refund is available only when we could not deliver a working product and we have no replacement to send. Contact support with the order ID on Telegram at @smm24x7_admin.
When a refund is not available
If the product was delivered, or we replace it under the warranty written on that listing, the order is not refunded. Changing your mind after delivery, sharing the login, or breaking the providerβs rules is not a refund reason. An as-is listing has no replacement warranty. Support still looks at an order whose delivery never arrived.
What you pay
The price on the checkout page is the amount charged. A unique UPI amount is for matching the payment. It is not a fee on top of the price.
Wallet credit
A wallet top-up is store credit used to pay for orders. If an order paid from the wallet cannot be delivered and no replacement is available, contact support about that order.
See also the Terms of Service.
